Over 22 Years ago, Chrissie Rucker had a vision: to create a company that specialised in stylish, white homewares, combining the highest quality with affordable prices. She envisioned creating a seamless shopping experience across every channel, from beautiful stores to online, making customers feel wonderfully welcome at every touchpoint. What started as a range of white essentials for the linen cupboard - plump duvets, crisp sheets and fluffy towels - has gradually grown into the ultimate luxury lifestyle destination for your home, wardrobe, and little ones. From waking up in crisp white sheets to the feel of whisper-soft cashmere against your skin, we believe in using the very best you can afford, every single day, seeking pleasure in the simplest of moments.
Whoever you’re shopping for, and whatever the occasion, a gift card to spend in store, online or by phone is a beautiful present in itself. Whether you need an instant e-gift card sent straight to their inbox or want a beautifully presented gift card, we can make sure you’ll never be stuck for gifting inspiration.
Gift Card, Gift E-Voucher and Gift Voucher Terms and Conditions (“Gift Tender
The White Company gift cards, paper gift vouchers and/or gift e-vouchers (“Gift
Tender”) can be used or redeemed at any of The White Company stores in the United
Kingdom and UK online (Subject to website terms and conditions). Gift Tender may not
be used at The White Company’s department stores and concessions for purchase,
redemption of balance check. (E.g. Selfridges, Fenwicks, Elys, Harrods, Voisins etc.)
Gift Tender may be exchanged for goods the price of which being equal to or lower than
the balance or value of the Gift Tender. Gift Tender can be used as a complete or partial
payment. If a purchase exceeds the redeemer’s Gift Tender balance or value, the
remaining amount must be paid with another method of payment. If any item purchased
with Gift Tender is subsequently exchanged for an item of a lower price or refunded, any
money owing to you will be refunded via the form of Gift Tender originally used for such
Gift Tender cannot be resold, transferred for value or exchanged for cash. No cash
change will be given on purchases made using Gift Tender. Gift Tender cannot be used to
purchase other Gift Tender. Gift Tender is not cheque guarantee, credit or charge cards.
Gift Tender cannot be returned or refunded, except in accordance with your legal rights.
The White Company shall not be liable or responsible for lost, stolen, destroyed or
damaged Gift Tender, or if Gift Tender is used without your permission. The White
Company is unable to replace Gift Tender if lost or stolen.
The White Company reserves the right to refuse to accept any Gift Tender (and to take
alternative forms of payment) which it deems to have been tampered with, defaced,
modified, duplicated, damaged, or which otherwise is suspected to be affected from
By purchasing, using or accepting Gift Tender you confirm your acknowledgement and
acceptance of these terms and conditions. The White Company reserves the right to
amend these terms and conditions from time to time, without notice and to take
appropriate action, including the cancellation of Gift Tender, if, in its discretion, it deems
such action necessary. This does not affect your legal rights. The White Company is the
sole issuer and obligator to you. The White Company may assign its issuer duties without
The remainder of these Terms shall apply to all purchases of goods made using Gift
Tender. To the extent that there is any conflict or inconsistency between the Terms and
these Gift Tender Terms, these Gift Tender Terms shall take precedence prevailing over
the provisions of the Terms.
DMS-4136450 – 5.0 – 24.01.2017
Gift Cards: The following terms are applicable to Gift cards only.
Gift Cards can be activated with a minimum value of £5 and a maximum value of £500,
Gift Cards are valid for 24 months from date of last use whereby the remaining balance
will be deducted, after such time the Gift Tender shall expire. Last use is when a gift
card has been activated or redeemed.
There are no limitations on how many times a Gift Card can be used (until the balance is
£0.00). If you do not spend the entire balance on a Gift Card, the remaining balance will
be updated after each transaction and shown on your printed till receipt. Gift Card
balance enquiries can be obtained in store, UK online (Gift Card balance check page) or
by calling 020 375 89 222 from the UK or +44 20 375 89 222 from outside the UK
(Calling rates may vary).
The risk in any Gift Card shall pass to you upon delivery to you by our delivery service
partners. The Gift Card remains the property of The White Company, and may not be
tampered or interfered with, without The White Company’s consent. If Gift Card is
found, please return to the nearest The White Company store.
The White Company makes no warranties, express or implied, with respect of Gift Cards,
including without limitation, any express or implied warranty of merchantability or
fitness for a particular purpose.
Gift E-Vouchers: The following terms are applicable to Gift E-Vouchers only.
Gift E-Vouchers are available in denominations of £5, with a minimum value of £5 and a
maximum value of £500, as applicable.
Gift E-Vouchers are valid for 24 months from date of last use whereby the remaining
balance will be deducted, after such time the Gift Tender shall expire. Last use is when a
Gift E-Voucher has been activated or redeemed.
There are no limitations on how many times a Gift E-Voucher can be used (until the
balance is £0.00). If you do not spend the entire balance on a Gift Card, the remaining
balance will be updated after each transaction and shown on your printed till receipt. Gift
E-Voucher balance enquiries can be obtained in store, UK online (Gift Card balance
check page) or by calling 020 375 89 222 from the UK or +44 20 375 89 222 from
outside the UK (Calling rates may vary).
The risk in any Gift E-Voucher shall pass to you upon The White Company’s electronic
transmission to you. The Gift E-Voucher remains the property of The White Company,
and may not be tampered or interfered with, without The White Company’s consent. If EGift
Voucher is found, please return to the nearest The White Company store.
DMS-4136450 – 5.0 – 24.01.2017
Gift E-Vouchers will be dispatched by email to your designated email account you’ve
provided to us, as soon as The White Company is in receipt of cleared payment for the
The White Company shall not be liable or responsible for Gift E-Vouchers that are
unable to be delivered due to your error (for example, typing errors, misspelt or incorrect
email addresses), spam filters, firewalls or mailbox restrictions.
Paper Gift Vouchers: The following terms are applicable to paper Gift Vouchers
The White Company will not issue paper Gift Vouchers going forward. Existing paper
Gift vouchers will still be honoured in store and UK online.
Paper Gift Vouchers are only valid with a unique serial number on the reverse. A
maximum of five Paper Gift Vouchers can be used in one transaction.