Part of Hotel Stay UK Limited, Hotel Voucher Shop has been operating globally for over 5 years with substantial contracts at 78,000 hotels worldwide. Backed by our extensive experience and high level industry knowledge, our aim is to provide a complete user-friendly online experience, ensuring quality and confidence for all - consumer and corporate alike. We are not simply just another internet service, we welcome you to talk with us and take advantage of our comprehensive hotel knowledge and advice. We know hotels.
National Gift Card is the best place for you to order Hotel Voucher Shop gift cards. Please contact us for more information on bulk purchasing and individual fulfilment of gift cards or for assistance with your gift card programme.
By using HotelVoucherShop or any other part of HotelStayUK Leisure Limited to process your hotel booking you accept the terms & conditions detailed below. Voucher Purchases Liability for Lost, Stolen or used vouchers All HotelVoucherShop Gift vouchers are cash value and must be looked after by the purchaser and redeemer. All voucher codes can only be used once and HotelVoucherShop is not liable for lost or stolen vouchers or codes used by any other recipient other than the intended recipient for the voucher. We advise to keep all voucher codes safe and ensure that all recipient details are filled in correctly, especially ensuring the email address is correct. HotelVoucherShop under no circumstances will be held liable for any lost vouchers. Vouchers may only be reissued back to the purchaser and will be subject to security questions and checks. Reissued vouchers will be resent at the discretion of HotelVoucherShop, should you lose your voucher we will not guarantee to resend you the copy. Once any vouchers and voucher codes are used, then the voucher can in NO WAY be refunded even if the user was not the recipient (in the case of lost or stolen voucher codes).
Cancellation and refunds of vouchers; all vouchers are non-refundable and non-cancellable. Once the voucher is redeemed or used to book a hotel then usual cancellation policies for the hotel will apply and all refunds will be provided in vouchers as we cannot refund part cash and part voucher amounts. Voucher Expiry Dates - Re instating of vouchers; all HotelVoucherShop vouchers carry a one year expiry period. After this period the voucher will expire. We do require that vouchers do expire after a period to reduce fraud and misuse of old vouchers. If you wish to extend a voucher, there will be an admin fee of 10% of the value of your voucher to extend for 1 month, or a 20% admin fee to extend it for 3 months. Payment in advance. All bookings are paid for at the time of booking in full; payment is accepted by our secure booking process that uses the ogone payment system. We accept most major credit cards; accepted credit cards can be found on the hotel search box on the website. Once your booking has been made successfully you will receive an e-mail confirmation. All transactions will show up on your bank statement as HotelStayUK.